MJL
Michael John Lau
REALTORĀ® Ā· Kaizen Real Estate Team
NM
Neeraj Moolchandani
REALTORĀ® Ā· Kaizen Real Estate Team
eXp ICON 2024 & 202575+ 5ā˜… ReviewsCall (647) 370-8885

The Short Answer

Choose the REALTORĀ® who can show you the clearest plan, backed by evidence, not the one who quotes the highest price. Interview at least two or three agents. Check each one on RECO's public registrant search, which shows registration status and any discipline in the past five years. Ask for recent Markham sales similar to your home, a written pricing rationale, a specific marketing plan and how they will communicate with you. Before you sign, read the listing agreement for its expiry date, holdover clause, services and commission. In Ontario, commission is not set by RECO, the government or any real estate board. It is fully negotiable.

Want this applied to your own property? Call the Kaizen Real Estate Team at (647) 370-8885.

5 yrs
RECO discipline history
0
Fixed commission rates
2-3
Agents to interview
3 days
MLS cooperation rule

Why the Choice Matters

Your REALTORĀ® sets the price strategy, prepares the home for market, decides who sees it and negotiates every term of the deal. Two agents can list the same home and get very different results, mostly because of pricing and preparation in the first two weeks.

Michael John Lau, a REALTORĀ® with the Kaizen Real Estate Team, one of the most active real estate teams in Markham and York Region, encourages every seller to interview more than one agent. A seller who understands the options makes a better decision, whoever they choose.

Questions About Your Situation?

Every Markham property and every timeline is different. Call the Kaizen Real Estate Team at (647) 370-8885 and speak to a REALTORĀ® who works this market daily.

Step 1: Check the Basics on RECO

Every agent and brokerage in Ontario must be registered with the Real Estate Council of Ontario. RECO's public registrant search shows:

  • Whether the agent is currently registered, and with which brokerage.
  • The brokerage's broker of record.
  • Discipline decisions, charges and other enforcement from the past five years.

It takes two minutes and is the simplest way to rule someone out.

Step 2: Ask the Right Questions

Ask

What a strong answer looks like

What have similar homes near me sold for recently?

Specific sold comparables, not only active listings

How did you arrive at your suggested price?

A written rationale you can follow

What should I fix before listing, and what should I skip?

A short, practical list tied to what buyers notice

What is your marketing plan?

Photography, video, floor plan, MLS, online exposure, and how showings will work

How will offers be handled?

A clear approach to offer dates, multiple offers and conditions

How often will I hear from you?

A set schedule, with written feedback after showings

Who will I actually deal with?

Clear roles if a team is involved

What are your fees and what do they include?

An open conversation; commission is negotiable

Step 3: Watch for These Warning Signs

  • The highest price, without evidence. An agent who quotes well above recent sales to win your listing may later ask for price reductions. Ask to see the comparables behind any number.
  • Pressure to sign today. A good agent gives you time to read the agreement.
  • A vague marketing plan. "We'll put it on MLS" is not a plan.
  • No written agreement, or blank terms. Ontario rules require a written agreement that states its start and expiry dates, the services and how the fee is calculated.
  • Unclear multiple representation. If the same agent might represent you and a buyer, Ontario rules require written disclosure and your written consent, ideally well before any offer.

Neeraj Moolchandani on Asking for the Comparables

Neeraj Moolchandani, REALTORĀ® at Kaizen Real Estate, encourages sellers to ask every agent they interview for the sold comparables behind their suggested price.

A number without evidence is only a guess. Neeraj believes sellers should leave every interview understanding how the price was reached, whichever agent they choose.

Talk to Neeraj & the Kaizen Team

Step 4: Understand the Listing Agreement

Under Ontario's Trust in Real Estate Services Act, your agent must walk you through RECO's Information Guide before providing services. When you review the listing agreement, check:

  • Expiry date. It must be shown prominently on the first page, and you initial it. A shorter term gives you more flexibility.
  • Holdover period. This can require you to pay a fee if you sell to someone introduced during the listing, even after it ends. Know how long it lasts.
  • Commission. How it is calculated, including any amount offered to a buyer's brokerage. It is not set by RECO, the government or any board.
  • Termination. The circumstances in which either side can end the agreement.
  • MLS and marketing. Under CREA's cooperation rule for REALTORSĀ®, a home that is publicly marketed must go on MLS within three days unless you sign a written opt-out.

The full list of selling costs is in what it costs to sell a house in Markham.

Step 5: Check Results and Reviews

  • Recent sales: ask to see homes the agent sold in Markham in the last year, with list and sale prices.
  • Reviews: read what sellers say about communication, preparation and negotiation, not only the final price.
  • Local knowledge: ask how buyers see your specific street, school catchment and housing type.

Interviewing Agents?

Compare plans, not promises. The Kaizen Real Estate Team welcomes sellers who are speaking with more than one agent.

Step 6: Make Your Choice

The right REALTORĀ® is the one whose plan you understand and trust, who explains the reasoning behind every recommendation, and who will tell you something you may not want to hear when it matters. If you are considering selling on your own, selling without a REALTORĀ® in Markham covers the trade-offs, and how to sell your house in Markham in 2026 walks through the whole process.

A good agent will also raise the topics that protect you: what sellers should disclose by law and the buyer red flags to watch for.

Next Steps

This article is provided by the Kaizen Real Estate Team at eXp Realty, eXp Luxury (Michael John Lau, REALTORĀ®, and Neeraj Moolchandani, REALTORĀ®) for general information only. It is not legal, tax, mortgage, or investment advice. Michael John Lau is a licensed REALTORĀ® serving buyers and sellers in Markham, Ontario and the Greater Toronto Area. This article summarizes RECO guidance, the Trust in Real Estate Services Act and CREA policy as at October 2026. Commission is fully negotiable and is not set by any authority. This article is general information, not legal advice. Kaizen Real Estate Team, eXp Realty, eXp Luxury. Licence #4784577. 9763 Markham Rd, Markham, ON L6E 1A4. Call (647) 370-8885. Not intended to solicit clients currently under contract with another brokerage.

Frequently Asked Questions

How do I check if a REALTORĀ® is registered in Ontario?

Use RECO's public registrant search. It shows registration status, brokerage and any discipline or enforcement in the past five years.

Is real estate commission negotiable in Ontario?

Yes. Commission is not fixed or approved by RECO, any government authority or any real estate board. It is agreed between you and the brokerage in writing.

How many agents should I interview before listing my home?

At least two or three. Compare their pricing evidence, marketing plans, communication and listing agreement terms, not only their suggested price.

What is a holdover clause in a listing agreement?

It can require you to pay a fee if you sell to a buyer introduced during the listing, even after the agreement expires. Check how long it lasts before you sign.

Should I choose the agent who suggests the highest price?

Not on price alone. Ask for the sold comparables behind the number. A price well above recent sales can lead to a longer listing and price reductions later.

Can one agent represent both me and the buyer?

Only with written disclosure and written consent from both clients under Ontario rules. RECO says consent at the time of an offer is, in almost all cases, too late.

Still have a question? Call the Kaizen Real Estate Team at (647) 370-8885.

Ask for the Evidence.

Book a no-pressure listing consultation with the Kaizen Real Estate Team, or call us with your questions.

Michael John Lau, REALTORĀ® & Neeraj Moolchandani, REALTORĀ®
Kaizen Real Estate Team Ā· eXp Realty, eXp Luxury
9763 Markham Rd, Markham, ON L6E 1A4 Ā· (647) 370-8885

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